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Are they who they say they are?

posted 19 Dec 2012, 06:27 by Steve Davies   [ updated 19 Dec 2012, 06:39 ]
 

Watch out for bogus callers - people pretending to be on official business from respectable concerns such as the Utility Companies - Gas, Electricity and Water - or the Council. They may claim to be tradesmen or workmen calling to carry out urgent repairs. They might even say they are Social Workers or Nurses.

Bogus callers succeed because they sound believable, so don't be fooled. Make sure in your own mind that they are whom they claim to be by following these simple steps:

  • Think before you open the door - use your chain and spy hole or look out of the window to see if you recognise them.
  • Ask callers for proof of identity. Genuine callers should carry an identification card with their photograph on. Check this carefully. If you are unsure, telephone the company the caller claims to represent.
  • The Utilities now offer a password identification system. Any caller from one of these companies should be able to give a pre-arranged password as additional proof of identity.
  • Beware of callers who attempt to distract you by claiming that they have seen something untoward in your rear garden or somewhere which may encourage you to leave your house - they may have an accomplice awaiting this distraction.
  • If you are not convinced of the identity of the caller, don't let them in. Ask the caller to come back later and arrange for a friend, relative or neighbour to be present on their return or ask the caller to contact this person.

Treat every stranger with caution. If you are worried, dial 999 immediately and ask for the police.

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